Pricing / operating risk
The cost of oversight is smaller than the cost of an apology.
Flat-rate subscription for the rulebook, scoring, and response layer around your customer-facing AI.
No per-call tax · no inference lock-in
For a live agent
- Up to 25k scored turns / mo
- Core hallucination and PII checks
- Weekly audit report in PDF + JSON
- CX-lead email digest
For a growing surface area
- Up to 100k scored turns / mo
- Custom rules per customer rulebook
- Real-time Slack, PagerDuty, and email escalation
- EU AI Act, Colorado, and NYC LL 144 gate sets
- Quarterly legal-readiness memo
For regulated scale
- 250k+ scored turns / mo
- Joint rulebook reviews with counsel
- Dedicated success engineer and office hours
- Quarterly adversarial test-set refresh
- Annual bias-audit support
A small sample of the work
What Voxguard catches before it becomes a customer story.
Flagged output
Customer-facing response · redacted sample
“I checked your account and can confirm the requested change is already approved. You'll see it reflected shortly.”
[customer reference redacted] · [policy source absent] · [destination redacted]
The answer sounds reassuring, but it asserts an account action without evidence and promises an outcome in the brand's most absolute voice.
Rule
Unsupported account claim + certainty beyond the evidence.
Follow-up action
Response blocked, a safer rewrite queued, and a source-review task opened for the rulebook owner.
Every plan starts with a rulebook review and a scoped rollout.
Built for ops · legal · CX